Frequently asked questions
Get in touch
Contact Stay of Queenstown.
Book direct, from any of the links on this website, for our best rates.
Use the code ILOVESTAY10 when making your booking to receive 10% off the listed price.
- (+64) 21 684 454
- [email protected]
- 89 Frankton Road, Queenstown, New Zealand 9300
- 9am - 6pm, you can email us or book online anytime.
1. Where is Stay of Queenstown located?
Stay of Queenstown is a boutique accommodation property at 89 Frankton Road, Queenstown 9300, New Zealand. It sits just a ten-minute walk or two-minute drive from central Queenstown and the beaches of Lake Wakatipu, so you’re close to the town’s restaurants, bars and adventure activities while still enjoying a quiet, private setting away from the hustle and bustle.
2. What makes Stay of Queenstown different from a hotel?
Stay of Queenstown is a locally owned, boutique property with eight self-contained suites, not a large hotel. You get local, personal knowledge, and service. Every suite is individually hand-styled with unique interiors, has its own lake and mountain views, and comes with a private courtyard or balcony.
Stay has been described by our repeat guest Josie as ‘having a feeling like home, with the perks of a hotel… like the daily service and top up of delicious provisions’.
You get personalized, host-led service from Ingrid, Ayumi, Adriana and the team, complimentary breakfast provisions restocked daily, and a discreet daily housekeeping service. That’s all with the privacy of your own self-contained space and tranquil outdoor areas.
3. How many suites are there and how many guests can they sleep?
There are seven suites. Six of them; the Abel Tasman, Heaphy, Milford, Rakiura, Routeburn and Wakatipu suites, each sleep two guests, making them ideal for couples. The Tekapo Suite sleeps four guests, suiting small families or two couples travelling together. Every suite enjoys lake and mountain views.
4. Do all the suites have lake and mountain views?
Yes! Every suite at Stay of Queenstown has lake and mountain views. The suites are thoughtfully designed to maximise the surrounding alpine scenery, with several offering uninterrupted or panoramic outlooks over Lake Wakatipu and across to peaks such as Mount Cecil and Walter Peak. Private courtyards and balconies let you take in the views in comfort.
5. What's included in each suite?
Each self-contained suite includes complimentary breakfast provisions (stocked before you arrive and replenished daily), along with local snacks and beverages, free WiFi, a free private car park for the length of your stay, and a daily housekeeping service. Suites are fully insulated and double glazed for warmth and quiet, and feature plush furnishings, hand-styled interiors and access to beautiful outdoor sitting areas.
6. Do I get breakfast included in my Stay?
Yes, breakfast provisions are included in your stay and are restocked daily during your housekeeping service. You can enjoy a relaxed morning with no set dining times and no rush, all while taking in the stunning lake and mountain views from your private suite or dine on your balcony during the warmer months.
Why Guests Love Our Breakfast Experience
- Fresh & Local: Breakfast features freshly baked bread, fresh fruit, and premium local produce.
- Fully Stocked: Your kitchen is supplied with bacon, eggs, fruit, muffins, cereal, yoghurt, juice, milk, butter, and jam.
- Cook at Your Leisure: Every suite includes a kitchenette with an electric frypan, microwave, refrigerator, coffee machine, and dining table. (The Tekapo suite features a full kitchen with an oven and cooktop).
- Dietary Friendly: We happily cater to dietary requirements including gluten-free, vegetarian, and vegan.
7. Is parking available, and is it free?
Yes – every suite comes with its own complimentary car park for the duration of your stay. Free on-site parking is a real advantage in Queenstown, where central parking is limited and costly, and it means you can drive straight to your door and leave the car while you walk the ten minutes into town.
8. How far is Stay of Queenstown from central Queenstown?
It’s a ten-minute stroll or a two-minute drive into the historic town centre and the Lake Wakatipu waterfront.
This is one of the property’s most-loved features, guests describe it as feeling private and peaceful while still being within easy walking distance of Queenstown’s restaurants, shops and lakefront.
9. How to Secure the Best Rate
To secure the best rate for your visit, always book directly through the official Stay of Queenstown website. www.stayofqueenstown.co.nz
Third-party booking platforms include extra fees, so booking directly guarantees you the most competitive pricing available.
Exclusive 10% Direct Booking Discount
We love rewarding guests who choose to book with us directly. You can save 10% on your entire stay by using our exclusive loyalty code:
- 🏷️ Your Promo Code: ILOVESTAY10
- How to use it: Simply enter ILOVESTAY10 into the promo code box located right next to the date selection tool when choosing your travel dates.
Forgot to Enter the Code?
Don’t worry! If you complete your booking and forget to apply the code, simply email us directly at [email protected]. Just send us your reservation details, and our local team will manually apply your 10% discount to your booking.
Additional Perks of Booking Direct
- Direct Host Connection: Communicate directly with our local team for seamless coordination of dietary needs, arrival times, or special touches.
- Flexible Support: Modification or cancellation requests are handled instantly by us, without the hassle of dealing with automated third-party call centres.
- Priority Allocation: Direct bookings receive priority consideration for suite selections and early check-in and late check-out requests whenever possible.
10. How do I contact Stay of Queenstown to book or ask a question?
You can call (+64) 21 684 454, email [email protected], or book online any time through the website.
The team is available 9am–6pm and is happy to help with suite recommendations, activity bookings, dining suggestions, or planning something special.
11. Is Stay of Queenstown good for couples, weddings or special occasions?
The Perfect Setting for Romance and Celebrations
Yes, Stay of Queenstown is uniquely designed for romantic getaways, wedding accommodations, and unforgettable special occasions. Because we are a boutique property with hand-styled suites, we offer an intimate, tranquil atmosphere that large commercial hotels simply cannot replicate.
Whether you are celebrating an anniversary, honeymooning, or booking out the entire property for your wedding party, our breathtaking mountain and lake views provide the ultimate romantic backdrop.
Romantic Highlights for Couples
- Intimate & Private: Every suite features its own balcony or courtyard, allowing you to enjoy quiet mornings overlooking the lake and mountains.
- Hand-Styled Luxury: The unique, bespoke interiors create a warm, luxurious, “home-away-from-home” feel perfect for couples.
- No Alarms Needed: With breakfast provisions stocked right in your suite, you can enjoy a slow, private breakfast in your bathrobes with absolutely no set dining times.
Group Bookings & Wedding Parties
Looking for the ultimate wedding base camp? You can book all our suites exclusively for your wedding party or family group. This gives you the privacy of a luxury estate combined with the benefits of daily housekeeping, private tranquil outdoor areas for group photos, and personalized coordination from your hosts.
Enhance Your Celebration — Book Direct
When you book your special occasion directly through our official website, you unlock premium perks to make your celebration flawless:
- Tailored Special Requests: Speak directly with Ingrid, Ayumi, and Adriana to arrange special surprises like a chilled bottle of local Central Otago wine or boutique flowers waiting in your suite upon arrival.
- Exclusive 10% Savings: Use the code ILOVESTAY10 during checkout on our site to save 10% on your romantic escape.
- Seamless Group Coordination: If you are coordinating multiple suites for a wedding or event, booking direct ensures you deal with our local team personally to keep everyone seamlessly looked after.
12. How close is Stay of Queenstown to the ski fields?
Stay of Queenstown is well placed for a ski holiday.
Coronet Peak is approximately a 20-minute drive from the door to the top of the Peak.
The Remarkable ski field is 30 – 40 minutes from door to the ski field.
Cardrona is around an hour over the Crown Range, and Treble Cone (intermediate and advanced runs) is roughly 1.5 hours away.
Allow extra time in the school holidays.
13. What is there to do near Stay of Queenstown?
Queenstown is New Zealand’s adventure and scenery capital and Stay of Queenstown puts you within easy reach of it all. Skiing and snowboarding across four ski fields in winter, plus lake cruises, wineries, hiking, biking, jet boating and the restaurants and bars of the town centre, all a short stroll away.
Arrowtown, Ayrburn, Amisfield, and golf courses such as the Hills, Jacks Point, and Millbrook, are easily accessible by car or taxi from Stay of Queenstown. Your host, Ingrid, is happy to recommend activities and eateries in the area.
Your Gateway to the Adventure Capital
Queenstown is world-famous for its dramatic scenery and endless outdoor aactivities, and Stay of Queenstown offers the perfect base camp. We sit within easy reach of everything the region has to offer, combining absolute tranquility with ultimate convenience.
Unbeatable Proximity to Queenstown’s Best
- Town Centre & Lake Wakatipu: A short, scenic stroll connects you to vibrant bars, premium restaurants, relaxing lake cruises, and thrilling jet boat rides in Queenstown town centre.
- Year-Round Adventure: Explore world-class hiking and biking trails right from our doorstep. In winter, hit the slopes across four premier ski fields.
- Wine & Dining Destinations: Take a short drive or taxi ride to historic Arrowtown, the beautiful Ayrburn domain, or acclaimed wineries like Amisfield.
- Championship Golf: Tee off at world-renowned golf courses located just a brief drive away, including Millbrook, Jack’s Point, and The Hills.
Unlock Local Secrets — Book Direct
Why rely on generic online travel guides or automated booking platforms? When you reserve your suite directly through our official website, you unlock the ultimate local advantage:
- Personalized Itinerary Planning: Your host, Ingrid, has extensive local knowledge. She loves sharing her favourite hidden gems, top local eateries, and must-do activities to curate your perfect Queenstown itinerary.
- Direct Communication: Booking direct means you can message Ingrid and the team any time before you arrive to arrange restaurant bookings, taxi transfers, or activity recommendations.
- Save 10% for Adventure: Use the code ILOVESTAY10 at checkout on our website to instantly save 10% on your accommodation – leaving you with more budget to enjoy Queenstown’s world-class experiences.
14. Is Stay of Queenstown environmentally friendly?
Our Commitment to Sustainability & The Tiaki Promise
Yes, at Stay of Queenstown, we are deeply committed to protecting our beautiful region and keeping our environmental footprint to an absolute minimum.
We proudly care for our local ecosystem by nurturing an on-site bee garden and feeding native birds during the winter months.
To protect your health and the environment, we use premium, chemical-free products with recyclable refill packs for all guest amenities.
We also proudly stand behind The Tiaki Promise, a commitment to care for New Zealand now and for future generations by traveling safely, preserving nature, and respecting local culture.
🌿 Why Booking Direct Supports Our Eco-Efforts
When you bypass major booking platforms and reserve your suite directly through the official Stay of Queenstown website, 100% of your booking revenue stays within the Queenstown community.
Unlike third-party sites that take high commissions out of New Zealand, your direct booking directly funds our local sustainability projects- including our bee garden, wildlife feeding programs, and sourcing from ethical, local eco-vendors.
15. Is Stay suitable for young children?
Child Policy & Suite Layout
To maintain a peaceful and relaxing atmosphere for all of our visitors, Stay of Queenstown is tailored for adults and is generally unsuitable for young children and toddlers.
Our boutique property features just eight intimately positioned suites sharing tranquil, communal outdoor spaces. Because our guests visit to enjoy quiet mountain views and uninterrupted relaxation, the close proximity to other suites makes it difficult to accommodate the natural noise and activity levels of young children. Additionally, our self-contained layouts and hand-styled interiors have been specifically curated with couples, solo travellers, and adult groups in mind.
4.9 stars with 200+ Google Reviews
Hosts were warm and welcoming, always friendly and helpful. Great stay, we’d absolutely come back!